Employee is responsible for reviewing, tracking, issuing and updating orders to ensure contractual intervals are measured and met. Employee is responsible for accepting service request and entering the orders into GIOM-Networx, EFMS-PM, and Legacy USRP systems for complex data and voice service, This includes tracking the post-sale service activities for complex voice and data services, and managing notices for the 44 services under the Networx contract.
This employee currently processes a minimum of 10 orders per day or 210 orders per month averaging 2,520 revenue bearing orders per year.
Job Description:
The SDPM serves as a single point of contact reviewing, issuing and managing the ordering of complex voice and data network services to ensure they are correctly implemented, tracked and progressing through to service delivery. In addition they are responsible for submitting the contractual notices for the 44 Networx services complex and non complex orders to meet contractual requirements.
Skills:
1)Excel Intermediate Required
2)Data EntryEntry Level Required
3)AccessEntry Level Desired
4)Typing (WPM) 45Entry Level Desired
5)Communication SkillsEntry Level Required
Contact:
Sachin Dass
sachin.dass@acsicorp.com
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