International Spy Museum Vacancies

Job Order 79228


Human Resource Manager

Hourly Wage: $70K DC Residents Preferred

Position Summary: Develops policy and directs and coordinates human resources activities, such as employment, compensation, employee relations, benefits, training, and employee services by performing the following duties.



Job Order 79229

Accounts Payable/Payroll Manager

Hourly Wage: $65K DC Residents Preferred

The Accounts Payable and Payroll Manager oversee the preparation, distribution, and reporting processes for payroll and manage the accounts payable function within the organization's established policies. The Manager ensures compliance with internal controls while seeking improvement in processes to maximize the overall efficiency of the department. The Accounts Payable and Payroll Manager supervise the work of the accounts payable and payroll staff. The Manager also interfaces with human resources to ensure that payroll issues are managed seamlessly. Supervise responsibilities of the accounts payable and payroll staff.




See Job Order No: 79228, 79229 for instructions on How to Apply at www.dcnetworks.org



Contact:

June Bullock-Dixon
Account Executive/Business Services Group
DC Department of Employment Services
june.dixon@dc.gov
http://www.jobs.dc.gov/  http://www.dcnetworks.org/  http://www.does.dc.gov/ 

Call Center Workforce Analyst

Job No: 78971 (http://www.dcnetworks.org/  or http://www.jobs.dc.gov/ )


Call Center Workforce Analyst - Immediate Hire

Job Summary

234393-Call Center Workforce Analyst

1 year contract - $50/hr 1099

Reporting to the contact center manager, the call center manager/workforce analyst is responsible setting up best practices in the day to day operation of a call center including identifying IVR opportunities, maximized skills based routing, workforce management and Quality assurance. Incumbent will be expected to track performance, generate reports as related to forecasting, service levels, agent performance and exception activity as it relates to the schedules. Prepare and analyze agent schedules in order to meet service level requirements in the most efficient manner possible within work rules, legal requirements and other constraints. Establish process for requests for time off and respond appropriately with information and/or approvals. Monitor daily service levels and productivity, provide schedule adjustment recommendations. Generate reports to track absences, meetings and other schedule exceptions. Analyze staffing trends and make recommendations to management.

Analyze call volumes and patterns and report forecast and actual performance for call handling groups. Maintain other information needed for accurate forecasting and make recommendations to manager to drive high quality customer service.

Necessary experience:

• At least one year of experience in a 50+ seat call center working as a workforce manager and at least two years experience in a Team Lead/Supervisory capacity in a call center.

• Knowledge of staff planning, workload distribution, and trend analysis.

• Excellent PC skills, including Excel

• Strong understanding of ACD systems, call routing, Avaya eWFM preferred. IVR design experience preferred but not necessary.

• Ability to handle and prioritize multiple projects and tasks

• Strong organizational skills

• Ability to meet deadlines in an environment of constantly changing priorities

• Business Process Analysis (Required 4 Years)
• Forecasting (Required 4 Years)
• Experience generating reports and making recommendations to Sr Management (Required 4 Years)

• experience in a 50+ seat call center working as a workforce manager (Required 1 Year)
• experience in a Team Lead/Supervisory capacity in a call center (Required 2 Years)
• Knowledge of staff planning, workload distribution, and trend analysis (Required 4 Years)

• Strong understanding of ACD systems and call routing (Avaya eWFM Preferred) (Required 2 Years)

• IVR design experience (Desired)

• MS Excel (Required 4 Years)

Work Location: DOES: 64 New York Ave NE, Suite 3000

See Job Order No: 78971 for instructions on How to Apply.

The Brown Blueprint for Employment Success Job Acquisition Fair

Michael A. Brown

Councilmember, At-Large
Chairperson, Committee on Housing and Workforce Development

Invites you to

The Brown Blueprint for Employment Success Job Acquisition Fair

Tuesday, October 19, 2010
9:00 A.M. – 2:00 P.M.


The Boys and Girls Club of Greater Washington
1901 Mississippi Avenue, S.E., Washington, D.C.


Employers On-Site

Job Counselors

Trade Apprenticeships

Job Training & Readiness Education

Self Employment Opportunities

Health Screenings

(Diabetes, Hypertension, HIV-AIDS, Prostate Cancer)



COME DRESSED FOR SUCCESS

FOR MORE INFORMATION, PLEASE CALL: (202) 724-8198

PLEASE VISIT: www.facebook.com search Councilmember At-Large Michael A. Brown

Preventative Maintenance Mechanic

Job order number: 78603 for application instructions. http://www.jobs.dc.gov/ or http://www.dcnetworks.org/ 


Employer: The Walter E. Washington Convention Center is the employer.


Title: PREVENTIVE MAINTENANCE MECHANIC II


Hiring Salary: $43,008 (Step A) DC Residents Preferred


SUMMARY DESCRIPTION


The incumbent performs routine preventive maintenance and mechanical work in the operation and maintenance of HVAC and accessory equipment including, but not limited to, hydronic hot/cold water distribution systems and their components, packaged and split systems, and air delivery systems. Performs equipment maintenance as follows: filter placement which requires knowledge of correct direction of air flow, grease bearings on AHUs and motors, inspection and replacement of belts, cleaning coils, advanced controls; economy, set back, humidification, pump troubleshooting & repair, VAV system operations, and analyze electrical systems, The Preventive Maintenance Mechanic II reports directly to the Engineering Services Supervisor and/or Manager, Engineering Services or Manager’s designee. The incumbent must also be able to work flexible hours, including days, evenings, nights, weekends and holidays.

Fall 2010 Career and Training Expo

Who: The DC Public Library, in partnership with the DC Department of Employment Services


What: Fall 2010 Career and Training Expo

When: Wednesday, October 13, 2010 from 9:30-3:00pm

Where: Martin Luther King, Jr. Memorial Library on 905 G Street, NW


Workshops will entail:

§ Job Readiness Workshop (resume writing, interviewing Skills - Pepco)
§ Federal Application Process (“Cracking the Code” – Corliss Jackson)



The following employers are confirmed to attend:


- Providence Hospital

- Pepco Holdings

- Manpower Staffing

- Metropolitan Washington Airports Authority (MWAA)

- Marriott

- Business Interface LLC

- Water, Sewer & Sanitation Commission (WSSC)

- Safeway

- Denny’s

- Aramark Staffing

- Shoe City

Security Guard with Securitas Security Services USA,

You may locate Vacancy Announcement by visiting http://www.dcnetworks.org/ or http://www.jobs.dc.gov/ there you’ll find information on HOW TO APPLY.


Immediate Need

Job No: 78413

Title: Security Guard


Description: Securitas Security Services, Inc.

Mandatory Requirements:


Must be at least 21 years of age

12 months experience in some type of “security position”

Ability to obtain a Security Officer’s License from S.O.M.B

High School Diploma or GED

Ability to read and write clearly

Good customer service skills

Ability to pass Physical and Drug Screening



JOB SUMMARY: Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors and premises.

The White House Internship Program is dedicated to giving emerging leaders the opportunity to serve the Administration and gain invaluable experience in public service. The Program provides a unique opportunity to gain valuable professional experience and build leadership skills. This hands-on program is designed to mentor and cultivate today’s young leaders, strengthen their understanding of the Executive Office and prepare them for future public service opportunities. The White House Internship Program will be accepting applications for SPRING 2011 from now until Sunday, October 3, 2010. Don’t miss your chance to be part of the next class of White House Interns! To learn more about the program and to apply please visit: http://www.whitehouse.gov/about/internships


All White House Internship Program participants must be:

• A United States citizens

• At least 18 years of age on or before the first day of the internship

• Currently enrolled in an undergraduate or graduate program at a college, community college or university OR graduated in the past two years from undergraduate or graduate program at a college, community college or university

OR

• A veteran of the United States Armed forces who possesses a high school diploma or its equivalent and has served on active duty at any time over the past two years

All White House Interns are expected to intern full-time for the entire term of the program::

• The spring internship term runs from January 18, 2011 – May 6, 2011

• Please visit our FAQ page for questions regarding quarter systems

• The White House internship program is an unpaid program

• The White House internship program is a full-time program

• Interns will be expected to work from approximately 9am-6pm, Monday-Friday

• Hours may vary by office

• Please visit the FAQ page http://www.whitehouse.gov/about/internships/FAQs for questions regarding the definition of “full-time”



Questions should be directed to the White House Intern Program office directly at: intern_application@whitehouse.gov  Please do not contact the Federal Executive Board.